Bags are our business. We stand behind our products 100% and guarantee they will arrive in perfect condition.  Due to the nature of how these various products are used, however, most manufacturers offer a 30-day return policy.

Because we are so confident in the quality of the items we manufacture, we include a 90-day warranty on all products sold through this website.

If your item arrives less than perfect, or suffers any defect beyond normal wear and tear from standard use, we will replace it free of charge for up to 90 days from the date of purchase.

The only damage excluded from our warranty is cosmetic wear and intentional damage.

All returns must be shipped to:

Rose Gear Direct
1818 Dock Street

Petersburg, VA 23803

Call us toll free at 1-800-221-6737 for information on returning your damaged item.